Planned Maintenance (Resolved)
  • Priority - High
  • This maintenance has been extended to last until the 13th, sorry for the inconvenience.

    We are planning to carry out maintenance on our servers week commencing Monday 8th April, this work is essential to keep our servers running smoothly. During this process, you will intermittently lose access to your services. These works are estimated to take up to 3 working days however we strive to reduce this as much as possible.

    We apologise for any inconvenience this may cause. 

  • Date - 07/04/2019 00:00 - 14/04/2019 15:29
  • Last Updated - 10/04/2019 14:23
Planned Maintenance (Resolved)
  • Priority - High
  • Affecting Server - CHEESECAKE
  • This maintenance has been extended to last until the 13th, sorry for the inconvenience.

    We are planning to carry out maintenance on our servers week commencing Monday 8th April, this work is essential to keep our servers running smoothly. During this process, you will intermittently lose access to your services. These works are estimated to take up to 3 working days however we strive to reduce this as much as possible.

    We apologise for any inconvenience this may cause. 

  • Date - 07/04/2019 00:00 - 14/04/2019 15:30
  • Last Updated - 10/04/2019 14:23
Planned Maintenance (Resolved)
  • Priority - High
  • Affecting Server - SHOUTCAST
  • This maintenance has been extended to last until the 13th, sorry for the inconvenience.

    We are planning to carry out maintenance on our servers week commencing Monday 8th April, this work is essential to keep our servers running smoothly. During this process, you will intermittently lose access to your services. These works are estimated to take up to 3 working days however we strive to reduce this as much as possible.

    We apologise for any inconvenience this may cause. 

  • Date - 07/04/2019 00:00 - 14/04/2019 15:30
  • Last Updated - 10/04/2019 14:22
cPanel/WHM Licensing Issues (Resolved)
  • Priority - High
  • Affecting Server - CHEESECAKE
  • We are currently having issues with cPanel/WHM licensing, it is showing that our license has expired when it has not.

    You websites should remain online, but you may not be able to access cPanel for the time being.

    Please rest assured, we are working on rectifying this as quickly as possible.

  • Date - 04/03/2019 18:10 - 04/03/2019 18:41
  • Last Updated - 04/03/2019 18:19
Network Outages (Resolved)
  • Priority - Critical
  • Affecting Server - CHEESECAKE
  • Network Outage

    We are currently investigating a network outage. You may have intermittent access to your services, we are working hard to get everything back to normal. 

    Rest assured your data will not be affected. You may be entitled to a pro-rata refund, please contact us to discuss.

  • Date - 12/02/2019 19:58 - 14/02/2019 18:17
  • Last Updated - 12/02/2019 20:01
Networking Upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - CHEESECAKE
  • Start: 2018-11-16 00:00 UTC

    End: 2018-11-16 03:00 UTC

    Hello,

    During the above window, the networking team will be making changes to our core networking equipment to improve performance and reliability for our CHEESECAKE server

    Expected Impact:

    There may be a few minutes of increased latency as well as small amounts of packet loss while traffic is rerouted. We will endeavor to keep this to a minimum for the duration of the change.

    If you have any questions or concerns, please reach out to us by replying to this email or opening up a ticket on your account.

    Thank you,

    CloudLocker Networking Team

  • Date - 16/11/2018 00:00 - 17/11/2018 22:25
  • Last Updated - 08/11/2018 23:16

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
CHEESECAKE PHP Info
NODE1 PHP Info
SHOUTCAST PHP Info